{"id":3363,"date":"2025-02-14T08:26:46","date_gmt":"2025-02-14T07:26:46","guid":{"rendered":"https:\/\/clinicdrive.dk\/support\/"},"modified":"2026-04-07T10:47:37","modified_gmt":"2026-04-07T08:47:37","slug":"support","status":"publish","type":"page","link":"https:\/\/clinicdrive.dk\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5uv4o1-dec17e03319102932332f1bcb41b2a42\">\n.avia-section.av-5uv4o1-dec17e03319102932332f1bcb41b2a42{\nposition:relative;\n}\n.avia-section.av-5uv4o1-dec17e03319102932332f1bcb41b2a42 .av-parallax .av-parallax-inner{\nbackground-color:#000000;\nbackground-image:url(https:\/\/clinicdrive.dk\/wp-content\/uploads\/2025\/02\/KLINIK15.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-5uv4o1-dec17e03319102932332f1bcb41b2a42 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type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1if9y0x-6d7db7c889d1cc307061eede0b29822d\">\n#top #wrap_all .avia-button.av-1if9y0x-6d7db7c889d1cc307061eede0b29822d{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/clinicdrive.dk\/en\/contact\/'  class='avia-button av-1if9y0x-6d7db7c889d1cc307061eede0b29822d avia-icon_select-no avia-size-x-large avia-color-theme-color-highlight'   aria-label=\"Contact\"><span class='avia_iconbox_title' >Contact<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1g2568h-7b6b6b252b21db2e938acfc8490dcae8\">\n#top #wrap_all .avia-button.av-1g2568h-7b6b6b252b21db2e938acfc8490dcae8{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='tel:+4573702340'  class='avia-button av-1g2568h-7b6b6b252b21db2e938acfc8490dcae8 avia-icon_select-yes-left-icon avia-size-x-large avia-color-theme-color'   aria-label=\"73 70 23 40\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >73 70 23 40<\/span><\/a>\n<\/div>\n<div  class='avia-buttonrow-wrap av-1eiofip-60e07cc97bb4e9555f126fdbc54b70eb avia-buttonrow-left  avia-builder-el-5  el_after_av_buttonrow  el_before_av_hr  av-desktop-hide'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1cujfpd-1adbbf128e0960360a21fe488f9c194a\">\n#top #wrap_all .avia-button.av-1cujfpd-1adbbf128e0960360a21fe488f9c194a{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/clinicdrive.dk\/en\/contact\/'  class='avia-button av-1cujfpd-1adbbf128e0960360a21fe488f9c194a avia-icon_select-no avia-size-large avia-color-theme-color-highlight'   aria-label=\"Contact\"><span class='avia_iconbox_title' >Contact<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1ay5l5t-00b836096ac395805cd669ed28043131\">\n#top #wrap_all .avia-button.av-1ay5l5t-00b836096ac395805cd669ed28043131{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='tel:+4573702340'  class='avia-button av-1ay5l5t-00b836096ac395805cd669ed28043131 avia-icon_select-yes-left-icon avia-size-large avia-color-theme-color'   aria-label=\"73 70 23 40\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >73 70 23 40<\/span><\/a>\n<\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-19zqayp-a2b39efc58f654f127b3a5230f4ca401\">\n#top .hr.hr-invisible.av-19zqayp-a2b39efc58f654f127b3a5230f4ca401{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-19zqayp-a2b39efc58f654f127b3a5230f4ca401 hr-invisible  avia-builder-el-6  el_after_av_buttonrow  avia-builder-el-last  av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='av_section_2'  class='avia-section av-17fk6sx-17d65e07fb173db693b2703ceff3c8f3 alternate_color avia-section-default avia-no-border-styling  avia-builder-el-7  el_after_av_section  el_before_av_section  xl-width-90 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3363'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-168qoz5-8b10f24aa96cdfa1b16f63ecb0bff0e5\">\n#top .hr.hr-invisible.av-168qoz5-8b10f24aa96cdfa1b16f63ecb0bff0e5{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-168qoz5-8b10f24aa96cdfa1b16f63ecb0bff0e5 hr-invisible  avia-builder-el-8  el_before_av_hr  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id=\"style-css-av-m74t5ga3-10367fcf43a82d353d5c439ab013cffd\">\n.flex_column.av-m74t5ga3-10367fcf43a82d353d5c439ab013cffd{\nborder-radius:5px 5px 5px 5px;\nbackground:url(https:\/\/clinicdrive.dk\/wp-content\/uploads\/2025\/05\/Gitte-Bue_1920px-1030x735.jpg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-m74t5ga3-10367fcf43a82d353d5c439ab013cffd av_one_half  avia-builder-el-10  el_after_av_hr  el_before_av_one_half  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle avia-full-stretch  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-13et2ht-27a90a25e02a85a3d02bea3db7e7eb0c\">\n#top .hr.hr-invisible.av-13et2ht-27a90a25e02a85a3d02bea3db7e7eb0c{\nheight:250px;\n}\n<\/style>\n<div  class='hr av-13et2ht-27a90a25e02a85a3d02bea3db7e7eb0c hr-invisible  avia-builder-el-11  el_before_av_hr  avia-builder-el-first  av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-10y01wh-c6cd0b4e09a20f78330336b2b44ef2e7\">\n#top .hr.hr-invisible.av-10y01wh-c6cd0b4e09a20f78330336b2b44ef2e7{\nheight:300px;\n}\n<\/style>\n<div  class='hr av-10y01wh-c6cd0b4e09a20f78330336b2b44ef2e7 hr-invisible  avia-builder-el-12  el_after_av_hr  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-101aa7l-5e6bae1db09ba22ff1740b6791889348\">\n.flex_column.av-101aa7l-5e6bae1db09ba22ff1740b6791889348{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-101aa7l-5e6bae1db09ba22ff1740b6791889348 av_one_half  avia-builder-el-13  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m74t3uru-53b32e12280b2f1586a8813882c54747\">\n#top .av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747 .av-special-heading-tag{\nfont-size:23px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m74t3uru-53b32e12280b2f1586a8813882c54747 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m74t3uru-53b32e12280b2f1586a8813882c54747 av-special-heading-h2 blockquote modern-quote  avia-builder-el-14  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Our goal is to strengthen your success<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-m74t48ac-1822b8b54de4e38777a7e6e0269a3cb6 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>The Customer Success team at ClinicDrive is dedicated to helping our customers get the greatest possible value from our platform.<\/p>\n<p>Our Customer Success specialists are your trusted partners throughout your journey with ClinicDrive. We begin with a thorough onboarding process that ensures you receive the right training and understanding of the platform\u2019s features. We are available to answer your questions, resolve challenges, and guide you through any technical aspects.  <\/p>\n<p>Once your clinic is up and running, we follow up with you regularly to ensure that you continue to get the desired value from ClinicDrive. We work closely with you to identify opportunities for optimization, expand your use of features, and accommodate any changes in your workflows. <\/p>\n<p>Our goal is not only to deliver a software solution, but to build a partnership that helps you achieve your business objectives and maximize the efficiency of your dental clinic. We are here to ensure that you have the best possible experience with ClinicDrive and realize the full potential of our platform.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-x9t6gh-87e955108f4248559e1b2f2b5beeae97 avia-buttonrow-left  avia-builder-el-16  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-vt73q9-85ce7145cb2777ca1d573b4670e05e6d\">\n#top #wrap_all .avia-button.av-vt73q9-85ce7145cb2777ca1d573b4670e05e6d{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/clinicdrive.dk\/en\/contact\/'  class='avia-button av-vt73q9-85ce7145cb2777ca1d573b4670e05e6d avia-icon_select-no avia-size-large avia-color-theme-color-highlight'   aria-label=\"Book a demo\"><span class='avia_iconbox_title' >Book a demo<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-tzrs29-9d1c899f9367548d715899953555a0e9\">\n#top #wrap_all .avia-button.av-tzrs29-9d1c899f9367548d715899953555a0e9{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='tel:+4573702340'  class='avia-button av-tzrs29-9d1c899f9367548d715899953555a0e9 avia-icon_select-yes-left-icon avia-size-large avia-color-theme-color'   aria-label=\"73 70 23 40\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue854' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >73 70 23 40<\/span><\/a>\n<\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-t4oiup-8560619f2b26f13011be1af80460ee81\">\n#top .hr.hr-invisible.av-t4oiup-8560619f2b26f13011be1af80460ee81{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-t4oiup-8560619f2b26f13011be1af80460ee81 hr-invisible  avia-builder-el-17  el_after_av_one_half  avia-builder-el-last  hide-tablet-pro av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-mjwmyujo-66ab9e72415cf5f1df981dfd5a0a5cd2 alternate_color avia-section-no-padding avia-no-border-styling  avia-builder-el-18  el_after_av_section  el_before_av_section  xl-width-90 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3363'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-mjwmynmr-ace6072a8cb08b335296d8ff2cef30bf sc-av_one_half av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjwmynmr-ace6072a8cb08b335296d8ff2cef30bf\">\n#top .flex_column_table.av-equal-height-column-flextable.av-mjwmynmr-ace6072a8cb08b335296d8ff2cef30bf{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-mjwmynmr-ace6072a8cb08b335296d8ff2cef30bf{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-mjwmynmr-ace6072a8cb08b335296d8ff2cef30bf av_one_half  avia-builder-el-19  el_before_av_one_half  avia-builder-el-first  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-70j9ap-33e2ed26a59a94b53888885554e7c741\">\n#top .av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741 .av-special-heading-tag{\nfont-size:23px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-70j9ap-33e2ed26a59a94b53888885554e7c741 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-70j9ap-33e2ed26a59a94b53888885554e7c741 av-special-heading-h2 blockquote modern-quote  avia-builder-el-20  el_before_av_textblock  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Support opening hours<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-651fe9-a9d52e415c3bf6543c79e9381ff9eaaa '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\ud83d\udcde <strong>Phone<\/strong>: <a href=\"tel:+4573702340\">73 70 23 40<\/a> \u2013 press 2<br \/>\nThe phone line is open on weekdays between <strong>8:00 and 13:00<\/strong><\/p>\n<p>\u2709\ufe0f <strong>Email<\/strong>: <a href=\"mailto:support@clinicdrive.dk\">support@clinicdrive.dk<\/a><br \/>\nWe aim to respond to all enquiries within <strong>24 hours on weekdays<\/strong><\/p>\n<p>\ud83d\udcac <strong>Chatbot<\/strong>:<br \/>\nOur chatbot in the ClinicDrive portal is available <strong>24\/7<\/strong><\/p>\n<p><strong>Note<\/strong>:<br \/>\nOpening hours may vary during the summer and Christmas holidays.<\/p>\n<\/div><\/section><\/p><\/div><div class='av-flex-placeholder'><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjwmzqak-7ecf761d53369da52e41a4bc47736dc2\">\n#top .flex_column_table.av-equal-height-column-flextable.av-mjwmzqak-7ecf761d53369da52e41a4bc47736dc2{\nmargin-top:0px;\nmargin-bottom:0px;\n}\n.flex_column.av-mjwmzqak-7ecf761d53369da52e41a4bc47736dc2{\nborder-radius:5px 5px 5px 5px;\nbackground:url(https:\/\/clinicdrive.dk\/wp-content\/uploads\/2025\/05\/IMG_5333-1-scaled.jpg) 50% 50% no-repeat scroll ;\n}\n<\/style>\n<div  class='flex_column av-mjwmzqak-7ecf761d53369da52e41a4bc47736dc2 av_one_half  avia-builder-el-22  el_after_av_one_half  el_before_av_hr  av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle avia-full-stretch  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cyfgx-5e59864998d26c17b1a2e278bde1bd0a\">\n#top .hr.hr-invisible.av-cyfgx-5e59864998d26c17b1a2e278bde1bd0a{\nheight:250px;\n}\n<\/style>\n<div  class='hr av-cyfgx-5e59864998d26c17b1a2e278bde1bd0a hr-invisible  avia-builder-el-23  el_before_av_hr  avia-builder-el-first  av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2tel3l-dc7fb372d80b6eed0d87df32ba79a635\">\n#top .hr.hr-invisible.av-2tel3l-dc7fb372d80b6eed0d87df32ba79a635{\nheight:300px;\n}\n<\/style>\n<div  class='hr av-2tel3l-dc7fb372d80b6eed0d87df32ba79a635 hr-invisible  avia-builder-el-24  el_after_av_hr  avia-builder-el-last '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 -->\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjwmz6rs-5a33b19c860b07f48a47bf4f17c6a298\">\n#top .hr.hr-invisible.av-mjwmz6rs-5a33b19c860b07f48a47bf4f17c6a298{\nheight:100px;\n}\n<\/style>\n<div  class='hr av-mjwmz6rs-5a33b19c860b07f48a47bf4f17c6a298 hr-invisible  avia-builder-el-25  el_after_av_one_half  el_before_av_hr  hide-tablet-pro av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-mjwmzctq-5a1ed2e374a21a3ceb3cf6683be4a733\">\n#top .hr.hr-invisible.av-mjwmzctq-5a1ed2e374a21a3ceb3cf6683be4a733{\nheight:65px;\n}\n<\/style>\n<div  class='hr av-mjwmzctq-5a1ed2e374a21a3ceb3cf6683be4a733 hr-invisible  avia-builder-el-26  el_after_av_hr  avia-builder-el-last  hide-tablet-pro av-desktop-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-m78qgeq3-6eaa2edcbd09ab829ef815463bd6de2e main_color avia-section-default avia-no-border-styling  avia-builder-el-27  el_after_av_section  el_before_av_section  xl-width-90 width-60 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3363'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-gg2zb5-8d26aec433fa5ff90ccd17ea2eb99f17\">\n#top .hr.hr-invisible.av-gg2zb5-8d26aec433fa5ff90ccd17ea2eb99f17{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-gg2zb5-8d26aec433fa5ff90ccd17ea2eb99f17 hr-invisible  avia-builder-el-28  el_before_av_hr  avia-builder-el-first  hide-tablet-pro av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dkd9q9-e721895ef44858c033cd5aa5ef58f850\">\n#top .hr.hr-invisible.av-dkd9q9-e721895ef44858c033cd5aa5ef58f850{\nmargin-top:-20px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-dkd9q9-e721895ef44858c033cd5aa5ef58f850 hr-invisible  avia-builder-el-29  el_after_av_hr  el_before_av_heading  hide-tablet-pro av-desktop-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f\">\n#top .av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f .av-special-heading-tag{\nfont-size:23px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m78qh23l-2bbde1026790a41919ecddb9f13bb10f av-special-heading-h2 blockquote modern-quote  avia-builder-el-30  el_after_av_hr  el_before_av_one_third  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Select one of the following operating systems to get help via remote desktop<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='flex_column av-cuek1d-d64f569898af0eb51bbfa115f0c78f6f av_one_third  avia-builder-el-31  el_after_av_heading  el_before_av_one_third  first flex_column_div  '     ><p><section  class='av_textblock_section av-aerz81-ce222a2758f018b454f0ad2d50124ab4 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For Windows users:<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-m78qk6vh-eb860340ec6cfee89f5dd85bff673c2a avia-buttonrow-left  avia-builder-el-33  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m78qk6qt-520203d9b85a9ce3c59115fe4ab42759\">\n#top #wrap_all .avia-button.av-m78qk6qt-520203d9b85a9ce3c59115fe4ab42759{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/my.anydesk.com\/v2\/api\/v2\/custom-clients\/downloads\/public\/ZTV6OHSKDEGZ\/ClinicDriveSupport.exe'  class='avia-button av-m78qk6qt-520203d9b85a9ce3c59115fe4ab42759 avia-icon_select-yes-left-icon avia-size-x-large avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Windows\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue922' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Windows<\/span><\/a>\n<\/div><\/p><\/div><div  class='flex_column av-9sg81d-332296f64f685ef4fe22bf99af0f6eb0 av_one_third  avia-builder-el-34  el_after_av_one_third  el_before_av_one_third  flex_column_div  '     ><p><section  class='av_textblock_section av-75inmp-132f56339f8d4048a69f9149ec9c5d16 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For Mac users:<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-m78qftgh-9d7099ae21bbf51d9b6c98f8dbe20ad8 avia-buttonrow-left  avia-builder-el-36  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m78qfgqp-d22386ab7629abd045bcaf447441629e\">\n#top #wrap_all .avia-button.av-m78qfgqp-d22386ab7629abd045bcaf447441629e{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/my.anydesk.com\/v2\/api\/v2\/custom-clients\/downloads\/public\/ENBM3K5OLBS1\/ClinicDriveSupport.dmg'  class='avia-button av-m78qfgqp-d22386ab7629abd045bcaf447441629e avia-icon_select-yes-left-icon avia-size-x-large avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Mac\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue920' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Mac<\/span><\/a>\n<\/div><\/p><\/div><div  class='flex_column av-63l4oh-226105c22edaa74dbfec22a67418e629 av_one_third  avia-builder-el-37  el_after_av_one_third  el_before_av_hr  flex_column_div  '     ><p><section  class='av_textblock_section av-3pmzsh-2f8150f3a877538172f2e82db9f47e15 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>For Linux users:<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-buttonrow-wrap av-m78qkq7v-024ab34c4fc940fab256a63cb9777bf4 avia-buttonrow-left  avia-builder-el-39  el_after_av_textblock  avia-builder-el-last '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m78qkb0l-b486fc121f7f4e9c27485941a843c90a\">\n#top #wrap_all .avia-button.av-m78qkb0l-b486fc121f7f4e9c27485941a843c90a{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='https:\/\/my.anydesk.com\/v2\/api\/v2\/custom-clients\/downloads\/public\/KZC84D17XL8J\/ClinicDriveSupport.tar.gz'  class='avia-button av-m78qkb0l-b486fc121f7f4e9c27485941a843c90a avia-icon_select-yes-left-icon avia-size-x-large avia-color-theme-color'  target=\"_blank\"  rel=\"noopener noreferrer\"  aria-label=\"Linux\"><span class='avia_button_icon avia_button_icon_left avia-iconfont avia-font-entypo-fontello' data-av_icon='\ue887' data-av_iconfont='entypo-fontello' ><\/span><span class='avia_iconbox_title' >Linux<\/span><\/a>\n<\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2claz5-f62750e3f95870f325e5a1e8f699075e\">\n#top .hr.hr-invisible.av-2claz5-f62750e3f95870f325e5a1e8f699075e{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-2claz5-f62750e3f95870f325e5a1e8f699075e hr-invisible  avia-builder-el-40  el_after_av_one_third  avia-builder-el-last  hide-tablet-pro av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-qs9gzl-9c4b8c89c4f8b32209f310d4856ba71a alternate_color avia-section-default avia-no-border-styling  avia-builder-el-41  el_after_av_section  el_before_av_custom_layout  xl-width-90 width-60 avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-3363'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-pgnv69-5f18f048e3a9d364409c17a93309323d\">\n#top .hr.hr-invisible.av-pgnv69-5f18f048e3a9d364409c17a93309323d{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-pgnv69-5f18f048e3a9d364409c17a93309323d hr-invisible  avia-builder-el-42  el_before_av_hr  avia-builder-el-first  hide-tablet-pro av-medium-hide av-small-hide av-mini-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ncfivl-b47500e571610fb0075695ea5454258a\">\n#top .hr.hr-invisible.av-ncfivl-b47500e571610fb0075695ea5454258a{\nmargin-top:-20px;\nheight:1px;\n}\n<\/style>\n<div  class='hr av-ncfivl-b47500e571610fb0075695ea5454258a hr-invisible  avia-builder-el-43  el_after_av_hr  el_before_av_one_full  hide-tablet-pro av-desktop-hide'><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div class='flex_column_table av-m6kjc1-b666e0b3eb6ae752989ce3ee2680579f sc-av_one_full av-break-at-tablet-flextable av-equal-height-column-flextable'>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m6kjc1-b666e0b3eb6ae752989ce3ee2680579f\">\n.flex_column.av-m6kjc1-b666e0b3eb6ae752989ce3ee2680579f{\nborder-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-m6kjc1-b666e0b3eb6ae752989ce3ee2680579f av_one_full  avia-builder-el-44  el_after_av_hr  el_before_av_hr  first av-break-at-tablet flex_column_table_cell av-equal-height-column av-align-middle  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m74sz68i-60c00cd856cdc2238e9930e343e618e6\">\n#top .av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6{\npadding-bottom:10px;\nfont-size:30px;\n}\nbody .av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 .av-special-heading-tag{\nfont-size:30px;\n}\n.av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 .av-special-heading-tag{\nfont-size:23px;\n}\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-m74sz68i-60c00cd856cdc2238e9930e343e618e6 av-special-heading-h2 blockquote modern-quote  avia-builder-el-45  el_before_av_toggle_container  avia-builder-el-first  av-inherit-size'><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Frequently asked questions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-m74sz1qc-87ea138a092de6b2dcb0db5ea6d335c1\">\n#top .togglecontainer.av-m74sz1qc-87ea138a092de6b2dcb0db5ea6d335c1 p.toggler .toggle_icon{\ncolor:#0087ff;\nborder-color:#0087ff;\n}\n#top .togglecontainer.av-m74sz1qc-87ea138a092de6b2dcb0db5ea6d335c1 p.toggler .toggle_icon > span{\ncolor:#0087ff;\nborder-color:#0087ff;\n}\n<\/style>\n<div  class='togglecontainer av-m74sz1qc-87ea138a092de6b2dcb0db5ea6d335c1 av-minimal-toggle  avia-builder-el-46  el_after_av_heading  avia-builder-el-last  toggle_close_all' >\n<section class='av_toggle_section av-knj0gh-bff48b8c03eb33e008b0220dccac5884'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  activeTitle av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"I have forgotten my code\u2014can my administrator create a new one for me?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: I have forgotten my code\u2014can my administrator create a new one for me?\" data-aria_expanded=\"Click to collapse: I have forgotten my code\u2014can my administrator create a new one for me?\">I have forgotten my code\u2014can my administrator create a new one for me?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  active_tc av-title-above' style='display:block;' ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Your ClinicDrive password is personal, and you must create it yourself. This can easily be done by tapping \u201cForgot PIN\u201d under the keypad on your tablet. You will then receive an email at the address you use in ClinicDrive with a link to create a new password. Please note that this link is valid for 4 hours. If the link expires, simply repeat the process to create a new password.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-iv7c9d-3636fb91902d90c0e945545d21e43876'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"I have created a new employee in ClinicDrive, but I cannot see her in the staff overview\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: I have created a new employee in ClinicDrive, but I cannot see her in the staff overview\" data-aria_expanded=\"Click to collapse: I have created a new employee in ClinicDrive, but I cannot see her in the staff overview\">I have created a new employee in ClinicDrive, but I cannot see her in the staff overview<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>New employees appear under the \u201cNew\u201d tab in the staff overview. When their approved employment basis takes effect, they will automatically be moved to the \u201cCurrent\u201d tab in the staff overview. If a new employee has an empty job title in the overview, it means that the employment basis has not yet been approved. On the line with the employment basis, it will say \u201cDraft\u201d. When you click \u201cApprove\u201d all the way to the right, the text will change to \u201cApproved\u201d, and the job title will now be visible.    <\/p>\n<p>Always remember to create the employment basis and addenda well in advance of when they take effect, so everything is ready for the employee\u2019s start. This ensures a smooth process and avoids delays.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-hjxy9d-4dc711a2eee2fbf6fca1e4cc0cc14fba'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"Where can I see how much overtime I have had?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Where can I see how much overtime I have had?\" data-aria_expanded=\"Click to collapse: Where can I see how much overtime I have had?\">Where can I see how much overtime I have had?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>When you are logged in to ClinicDrive, you will find your profile among the icons at the bottom of the page. To access your profile, click \u201cMy profile\u201d and use the same password you used to log in. In your profile, you will be able to see a breakdown of your balances, including Holiday, Extra holiday, Time off in lieu, and more.  <\/p>\n<p>By tapping a specific balance, you will be able to access the underlying registration data. This allows you to easily identify the source of each registration. Please note that your balance is only updated when both you and your administrator have approved the relevant registration. This ensures that balance updates reflect the latest changes and approvals.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-ffatk1-ad869e4f2d5291fbd7b1a5d688cac602'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"Why is one employee deducted 1.25 per holiday day and the others 1 day?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Why is one employee deducted 1.25 per holiday day and the others 1 day?\" data-aria_expanded=\"Click to collapse: Why is one employee deducted 1.25 per holiday day and the others 1 day?\">Why is one employee deducted 1.25 per holiday day and the others 1 day?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you have an employee who works 4 days a week, a single day will be counted as 1.25 instead of 1. This means that when the employee works 4 days during a week, the total number of days will count as 4 x 1.25 = 5 days. This corresponds to a full week of holiday.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e4widt-d798b31c2a459224bb15372407157d05'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"An employee was sick yesterday, and I did not register it because I was on a course myself\u2014what do I do now?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: An employee was sick yesterday, and I did not register it because I was on a course myself\u2014what do I do now?\" data-aria_expanded=\"Click to collapse: An employee was sick yesterday, and I did not register it because I was on a course myself\u2014what do I do now?\">An employee was sick yesterday, and I did not register it because I was on a course myself\u2014what do I do now?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>If you want to register absence retroactively, you can do so by making a backdated entry. Follow these steps: <\/p>\n<p>Go to the Activity Plan.<br \/>\nSelect the day for which the absence should be registered retroactively.<br \/>\nCreate the absence as usual.<br \/>\nAfter creating the absence, you will see the option \u201cbackdated entry\u201d.<br \/>\nSelect \u201cbackdated entry\u201d and follow the instructions provided to add the absence retroactively.<br \/>\nThis way, you can ensure that your absence registrations are correct and up to date, even when they need to be added retroactively.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e4widt-4-737991b367c9882cac62c1d0dc8ae3fc'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"I want to change an employee\u2019s balances\u2014how do I do that?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: I want to change an employee\u2019s balances\u2014how do I do that?\" data-aria_expanded=\"Click to collapse: I want to change an employee\u2019s balances\u2014how do I do that?\">I want to change an employee\u2019s balances\u2014how do I do that?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>To make a manual adjustment up or down, you can follow these steps:<\/p>\n<ol>\n<li>Go to either \u201cPayroll \u2013 Account specifications\u201d or \u201cProfile\u201d, and select the relevant account.<\/li>\n<li>Click the \u201c+\u201d button to add a new adjustment up or down.<\/li>\n<li>Fill in the required information in the template, including the amount and a description.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e4widt-3-0afc183296367bdd3d895240e5a2d54a'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"Is it possible for me to register that I worked on a Sunday?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Is it possible for me to register that I worked on a Sunday?\" data-aria_expanded=\"Click to collapse: Is it possible for me to register that I worked on a Sunday?\">Is it possible for me to register that I worked on a Sunday?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Go to \u201cTime approvals\u201d in the system.<br \/>\nSelect the option \u201cApproved to draft\u201d. Here you can choose the desired period and employee.<br \/>\nOnce you have selected the employee and period, find the day you want to make changes to.<br \/>\nThere will be a button labelled \u201cOpen for editing\u201d. Click this button to open the day for editing.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e4widt-2-b24b62242836c9e7056a1f5da91945f0'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"I need to change an employee\u2019s working hours, but it does not save the times\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: I need to change an employee\u2019s working hours, but it does not save the times\" data-aria_expanded=\"Click to collapse: I need to change an employee\u2019s working hours, but it does not save the times\">I need to change an employee\u2019s working hours, but it does not save the times<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>When you want to change an employee\u2019s working hours, you must create a new plan. If the changes are minimal, you can copy the existing plan. This opens a new week where you can make changes to upcoming work schedules. Please note that if there are changes in the number of hours, it will be required to create a new employment basis or addendum.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-e4widt-1-ff61f6458942601083234fd27052e0f9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"Where do I terminate an employee?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Where do I terminate an employee?\" data-aria_expanded=\"Click to collapse: Where do I terminate an employee?\">Where do I terminate an employee?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>It is important to remember to make changes well in advance. Go to the profile and select the employment basis. Click the plus button, and from there you can terminate an employment basis. Once this is done, the employee will no longer be visible in the staff overview from the day after the termination date. In addition, they will lose access to ClinicDrive.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div><\/p><\/div><\/div><!--close column table wrapper. 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If you are familiar with general use of a tablet or smartphone, there is not much difference\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3263' src_dynamic='' name='Monica Hassing' subtitle='Oris Tandl\u00e6gerne Kold' link='https:\/\/' linktext='' av_uid='av-5db9n4' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>An invaluable tool during our visit from<\/strong> <strong>THE DANISH PATIENT SAFETY AUTHORITY<\/strong>\n\"They were impressed by ClinicDrive\u2019s ability to consolidate important information individually in the system while also making it accessible to all our staff\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3264' src_dynamic='' name='Kai M\u00f8ller' subtitle='Aros Revision' link='https:\/\/' linktext='' av_uid='av-48g2og' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>It is a fantastic positive development<\/strong>\n\"We are seeing a trend towards increased efficiency and safety in dental practices with ClinicDrive\n\u2014it is a fantastic positive development\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3265' src_dynamic='' name='Rikke Wedell Nielsen' subtitle='Tandl\u00e6gerne L\u00f8gst\u00f8r' link='https:\/\/' linktext='' av_uid='av-3a82ts' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>It is absolutely brilliant<\/strong>\n\"It is absolutely brilliant to have a single platform to keep track of, among other things, daily routines, all the clinic\u2019s documents, and staff information.\"<\/p>\n[\/av_testimonial_single]\n[\/av_testimonials]\n\n[av_testimonials style='slider_large' columns='2' grid_style='av-minimal-grid-style av-boxed-grid-style' control_layout='av-control-default' slider_navigation='av-navigate-arrows' nav_visibility_desktop='av-nav-arrows-visible' nav_arrow_color='' nav_arrow_bg_color='' size-name='' av-desktop-font-size-name='' av-medium-font-size-name='' av-small-font-size-name='' av-mini-font-size-name='' size-subtitle='' av-desktop-font-size-subtitle='' av-medium-font-size-subtitle='' av-small-font-size-subtitle='' av-mini-font-size-subtitle='' size-content='' av-desktop-font-size-content='' av-medium-font-size-content='' av-small-font-size-content='' av-mini-font-size-content='' font_color='' custom_title='' custom_sub='' custom_content='' animation='slide' transition_speed='' autoplay='true' interval='5' av-desktop-hide='aviaTBav-desktop-hide' av-medium-hide='aviaTBav-medium-hide' av-small-hide='aviaTBav-small-hide' av-mini-hide='aviaTBav-mini-hide' alb_description='' id='' custom_class='' template_class='' av_uid='av-m1oydhl1' sc_version='1.0' admin_preview_bg='']\n[av_testimonial_single src='3262' src_dynamic='' name='Karina Siggaard' subtitle='Tandl\u00e6gerne Stjernepladsen' link='https:\/\/' linktext='' av_uid='av-tp0ns' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>Easier than I had expected<\/strong>\n\"It was very exciting to get started with ClinicDrive, and easier than I had expected. If you are familiar with general use of a tablet or smartphone, there is not much difference\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3263' src_dynamic='' name='Monica Hassing' subtitle='Oris Tandl\u00e6gerne Kold' link='https:\/\/' linktext='' av_uid='av-tp0ns-3' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>An invaluable tool during our visit from<\/strong> <strong>THE DANISH PATIENT SAFETY AUTHORITY<\/strong>\n\"They were impressed by ClinicDrive\u2019s ability to consolidate important information individually in the system while also making it accessible to all our staff\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3266' src_dynamic='' name='Aleksander Qvist' subtitle='Team L\u00f8vetand' link='https:\/\/' linktext='' av_uid='av-tp0ns-2' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>We can highly recommend ClinicDrive<\/strong>\n\"Here at the clinic, we have been pleased to integrate ClinicDrive into daily use. We especially appreciate the systematisation of tasks, which makes everyday life easier, clearer, and less pressured\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3264' src_dynamic='' name='Kai M\u00f8ller' subtitle='Aros Revision' link='https:\/\/' linktext='' av_uid='av-tp0ns-2-1' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>It is a fantastic positive development<\/strong>\n\"We are seeing a trend towards increased efficiency and safety in dental practices with ClinicDrive\n\u2014it is a fantastic positive development\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3265' src_dynamic='' name='Rikke Wedell Nielsen' subtitle='Tandl\u00e6gerne L\u00f8gst\u00f8r' link='https:\/\/' linktext='' av_uid='av-tp0ns-2-1-1' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>It is absolutely brilliant<\/strong>\n\"It is absolutely brilliant to have a single platform to keep track of, among other things, daily routines, all the clinic\u2019s documents, and staff information.\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3267' src_dynamic='' name='L\u00f6is Monsales' subtitle='Tandl\u00e6gerne Raadhussmilet' link='https:\/\/' linktext='' av_uid='av-tp0ns-2-1-1-1' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>The very best part<\/strong>\n\"The very best part is that we have manuals for the clinic\u2019s many tasks in the system\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3268' src_dynamic='' name='Lena Buus' subtitle='Tandl\u00e6gerne Grundtvigsvej' link='https:\/\/' linktext='' av_uid='av-tp0ns-2-1-1-1-1' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" src=\"\/wp-content\/uploads\/2024\/09\/Google-stjerner.png\" alt=\"Yellow stars\" width=\"175px\" height=\"150px\"><strong>Administrative hours shrink<\/strong>\n\"It takes a bit of data entry at the start, but soon you are up and running, and the administrative hours shrink and become more enjoyable!\"<\/p>\n[\/av_testimonial_single]\n[av_testimonial_single src='3269' src_dynamic='' name='Sanela Gogotic' subtitle='Dentist Jeanette Garner' link='https:\/\/' linktext='' av_uid='av-tp0ns-2-1-1-1-1-1' sc_version='1.0']\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"aligncenter\" title=\"Review stars\" 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