Quality and task management

Explore additional information for each feature.

Quality and task management

Both quality and routine tasks take up a significant part of everyday life in a clinic. With ClinicDrive, procedures, documents, and task execution are structured and made accessible to everyone. The system supports ensuring that all tasks are carried out flawlessly and on time—and that they can be performed by staff with minimal training. Quality tasks are documented in an audit trail for use during regulatory inspections. Deviations from established procedures can also be documented and form the basis for improvements.

See the sub-items for a description of the functions under quality and task management.

Routine tasks

Quality and routine tasks (B,F,N)

ClinicDrive facilitates staff in carrying out both quality and routine tasks in the clinic. Quality tasks are accompanied by an audit trail that can be used in connection with regulatory inspections, while routine tasks refer to recurring tasks that are essential to the clinic’s daily operations. For each task, up to three responsible employees can be assigned, and if an employee is not present, the task is automatically transferred to another. This ensures that all tasks are completed on time, even in cases of illness and other absence.

Key aspects include:

Support for carrying out both quality and routine tasks.
Quality tasks are documented with an audit trail that can be used in connection with regulatory inspections.
Automatic transfer of tasks if the responsible employee is not present, to ensure timely completion of the tasks.

Deviation management

Deviations (B,F,N)

In the event of deviations from procedures and tasks, you can create a deviation report that makes it possible to follow up and implement the necessary adjustments and improvements. In addition, the system allows you to store and access previously reported deviations, providing a basis for continuous improvement.

Key features include:

The system supports recording deviations from established procedures.
Previously reported deviations are stored and can be used as a basis for making improvements.
This approach contributes to a continuous improvement process by identifying and addressing deviations effectively.

Procedure

Procedures (B,F,N)

Descriptions of the clinic’s procedures ensure that there are clear guidelines for how all tasks in the clinic must be performed. This ensures that all employees are able to complete tasks in a consistent and correct manner, even with minimal training. Key points include:

Procedure descriptions create clear guidelines for carrying out tasks.
With these descriptions, all employees can perform tasks in a consistent and accurate manner.
The risk of errors is reduced, and less training is required, as the guidelines are easily accessible.

Document library

Document library (B,F,N)

All documents from the clinic can be collected in the system, enabling all employees to view and use them in their daily work. This may include manuals needed to handle specific tasks, as well as illustrations showing how tasks should be performed. This approach minimises the risk of errors and makes it easy for new employees to handle tasks with minimal training. Key points include:

Centralisation of all the clinic’s documents in a single location.
Access for all employees to manuals and illustrative materials related to the clinic’s tasks.
Reduced risk of errors and a smoother onboarding process for new employees.

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“They were impressed by ClinicDrive’s ability to consolidate important information individually in the system while also making it accessible to all our staff”

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“We are seeing a trend towards increased efficiency and safety in dental practices with ClinicDrive
—it is a fantastic positive development”

Kai MøllerAros Revision

Yellow stars It is absolutely brilliant
“It is absolutely brilliant to have a single platform to keep track of, among other things, daily routines, all the clinic’s documents, and staff information.”

Rikke Wedell NielsenTandlægerne Løgstør

Karina SiggaardTandlægerne Stjernepladsen

Monica HassingOris Tandlægerne Kold

Yellow stars We can highly recommend ClinicDrive
“Here at the clinic, we have been pleased to integrate ClinicDrive into daily use. We especially appreciate the systematisation of tasks, which makes everyday life easier, clearer, and less pressured”

Aleksander QvistTeam Løvetand

Kai MøllerAros Revision

Rikke Wedell NielsenTandlægerne Løgstør

Yellow stars The very best part
“The very best part is that we have manuals for the clinic’s many tasks in the system”

Löis MonsalesTandlægerne Raadhussmilet

Yellow stars Administrative hours shrink
“It takes a bit of data entry at the start, but soon you are up and running, and the administrative hours shrink and become more enjoyable!”

Lena BuusTandlægerne Grundtvigsvej

Yellow stars A very good and informative introduction
“I have received a very good and informative introduction to the ClinicDrive solution”

Sanela GogoticDentist Jeanette Garner

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We start the journey together
The first step is to contact us. We will then help you get started, and through our close collaboration we will set a clear direction for your system.
Onboarding, setup and training
We set everything up with your clinic owner and a selected ClinicDrive administrator. After that, everyone is onboarded and properly prepared to use the system.
We go live with the system
Now the system is running as it should, and everyone is trained to use ClinicDrive. After it goes live, you can always use our free support.

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Quality and task management